Introduction This article describes how to integrate Oracle Service Cloud (RightNow) with Business Intelligence Cloud Service (BICS), illustrating how to programmatically load Service Cloud (RightNow) data into BICS, making it readily available to model and display on BICS dashboards. PLEASE NOTE – this article is intended to provide the reader with some ideas of how […]
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Integrating Oracle Service Cloud (RightNow) with Oracle Business Intelligence Cloud Service (BICS) – Part 1
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Integrating Oracle Fusion Applications – WebCenter / Universal Content Management (UCM) with Oracle Business Intelligence Cloud Service (BICS)
Introduction This article describes how to integrate Oracle Fusion Applications – WebCenter / Universal Content Management (UCM) with Oracle Business Intelligence Cloud Service (BICS). The integration pattern covered shares similarities to those addressed in the previously published A-Team blog on: “Integrating Oracle Fusion Sales Cloud with Oracle Business Intelligence Cloud Service (BICS)”. The motivation behind this article […]
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Integrating Documents Cloud Public Links to Sales Cloud – Sales Collateral use case
Introduction Oracle Documents Cloud and Oracle Sales Cloud working together is a perfect match to increase productivity. Better if integrates in a single UI. This post will show you how to integrate Oracle Documents Cloud with Oracle Sales Cloud using a simple “Sales Collateral” use case, which consist in showing a new menu item that shows documents […]
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Implementing Upsert for Oracle Service Cloud APIs
Introduction Oracle Service Cloud provides a powerful, highly scalable SOAP based batch API supporting all the usual CRUD style operations. We have recently worked with a customer who wants to leverage this API in large scale but requires the ability to have ‘upsert’ logic in place, i.e. either create or update data in Oracle Service […]
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Leverage Oracle PaaS for Oracle SaaS
These days I spend a lot of my time helping Oracle SaaS customers unlock the potential that Oracle PaaS has to offer. In other words, leveraging PaaS to augment SaaS functions, to open up SaaS to new channels of data, and to integrate SaaS with other cloud/ on-premises solutions. So, a little more about it in this post .. A quick look at […]
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Fusion HCM Cloud – Bulk Integration Automation Using Managed File Transfer (MFT) and Node.js
Introduction Fusion HCM Cloud provides a comprehensive set of tools, templates, and pre-packaged integration to cover various scenarios using modern and efficient technologies. One of the patterns is the bulk integration to load and extract data to/from the cloud. The inbound tool is the File Based data loader (FBL) evolving into HCM Data Loaders (HDL). […]
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Oracle Service Cloud – Getting Started With Bulk APIs
Introduction Oracle Service Cloud (henceforth referred to as OSvC) provides a complete customer service solution that offers cross-channel service delivery, web customer service, self-service, knowledge management, and a host of other features. Besides its functional capabilities, OSvC provides a robust, API based integration and extension framework. In this and a few upcoming blogs we’ll focus […]
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Eloqua OOTB Integrations Cheat Sheet
For those not familiar with Eloqua, there are a large number of potential productized integrations available some of which are free, some of which require licenses, and some of which require access to 3rd party applications (both on-prem and cloud). To keep it simple, this blog post focuses on those productized integrations that are free […]
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Troubleshooting Techniques for a JCS-SX ADF Application Embedded in SalesCloud
Introduction I have been playing around with embedding an external ADF application (running on Oracle Java Cloud Service – SaaS Extension) within Oracle SalesCloud to demonstrate the trusted association (SSO) between SalesCloud and JCS-SX and ran into a couple of issues. I would like to share my experience of troubleshooting those issues and provide a few tips for fellow developer comrades […]
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HCM Atom Feed Subscriber using Node.js
Introduction HCM Atom feeds provide notifications of Oracle Fusion Human Capital Management (HCM) events and are tightly integrated with REST services. When an event occurs in Oracle Fusion HCM, the corresponding Atom feed is delivered automatically to the Atom server. The feed contains details of the REST resource on which the event occurred. Subscribers who consume these […]
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HCM Atom Feed Subscriber using SOA Cloud Service
Introduction HCM Atom feeds provide notifications of Oracle Fusion Human Capital Management (HCM) events and are tightly integrated with REST services. When an event occurs in Oracle Fusion HCM, the corresponding Atom feed is delivered automatically to the Atom server. The feed contains details of the REST resource on which the event occurred. Subscribers who consume these […]
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Integrating Oracle Service Cloud (RightNow) with Oracle Business Intelligence Cloud Service (BICS) – Part 2
Introduction This article expands on “Integrating Oracle Service Cloud (RightNow) with Oracle Business Intelligence Cloud Service (BICS) – Part 1” published in June 2015. Please Note – this article is intended to provide the reader with some ideas of how to start an integration with Service Cloud. The reader would also need to consider other factors such […]
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Integrating Oracle Social Data and Insight Cloud Service with Oracle Business Intelligence Cloud Service (BICS)
Introduction This article outlines how to integrate Oracle Social Data and Insight Cloud Service with Oracle Business Intelligence Cloud Service (BICS). Two primary data movement patterns are described: (a) JSON data is retrieved from an external cloud source using REST Web Services. (b) Data is inserted into the Schema Service database with Apex PL/SQL functions. […]
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Oracle HCM Cloud – Bulk Integration Automation Using SOA Cloud Service
Introduction Oracle Human Capital Management (HCM) Cloud provides a comprehensive set of tools, templates, and pre-packaged integration to cover various scenarios using modern and efficient technologies. One of the patterns is the batch integration to load and extract data to and from the HCM cloud. HCM provides the following bulk integration interfaces and tools: HCM Data […]
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Behind the Delete Trigger in Sales Cloud Application Composer
Cautionary Details on Delete Trigger Behavior with TCA Objects Developers and technically-inclined users who have ever needed to extend Oracle Sales Cloud are probably familiar with Application Composer (known as App Composer to its friends) — the built-in, browser-based collection of tools that makes it possible to extend Sales Cloud safely without requiring a level […]
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Integrating Oracle Document Cloud and Oracle Sales Cloud, maintaining data level business object security
Introduction When customers see the rich functionality available in Oracle Documents Cloud they often ask if they can use this functionality within their Oracle Fusion SaaS Applications to store, and share, documents. At first the integration appears to be quite straightforward, e.g. use the Documents Cloud Web API, embed an iFrame that points to the relevant opportunity id folder in […]
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Automating Data Loads from Taleo Cloud Service to BI Cloud Service (BICS)
For other A-Team articles about BICS and Data Sync, click here Introduction This article will outline a method for extracting data from Taleo Cloud Service, and automatically loading that data into BI Cloud Service (BICS). Two tools will be used, the Taleo Connect Client, and the BICS Data Sync Utility. The Taleo Connect Client […]
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EDI Processing with B2B in hybrid SOA Cloud Cluster integrating On-Premise Endpoints
Executive Overview SOA Cloud Service (SOACS) can be used to support the B2B commerce requirements of many large corporations. This article discusses a common use case of EDI processing with Oracle B2B within SOA Cloud Service in a hybrid cloud architecture. The documents are received and sent from on-premise endpoints using SFTP channels configured using […]
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Using Oracle BI Answers to Extract Data from HCM via Web Services
Introduction Oracle BI Answers, also known as ‘Analyses’ or ‘Analysis Editor’, is a reporting tool that is part of the Oracle Transactional Business Intelligence (OTBI), and available within the Oracle Human Capital Management (HCM) product suite. This article will outline an approach in which a BI Answers report will be used to extract data from HCM via web services. […]
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Using Oracle BI Publisher to Extract Data From Oracle Sales and ERP Clouds
Introduction Many Cloud products such as Oracle Sales Cloud, and Oracle ERP Cloud come packaged with Oracle Transaction Business Intelligence (OTBI). OTBI allows users to create and run reports against both Transactional and Warehouse databases. At times there may be a need to extract that data to an external system. On-Premise customers can create ETL jobs […]
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